GetInsured2019-04-11T10:51:14-04:00Thursday, January 9, 2014|
“Easy.” We often hear from our customers that MyBenefits – a private health insurance exchange software platform built by Array Health – is “easy to navigate” and “easy to use.” From a client services standpoint, this is music to our ears. Health insurance is complicated. We want our customers to feel confident throughout their shopping experience on MyBenefits and we want them to feel comfortable returning to the site at any time to access their insurance information.
GetInsured2019-04-11T10:51:15-04:00Tuesday, December 17, 2013|
Every year around this time, analysts, consultancies, and human capital researchers publish a barrage of annual reports on employer-sponsored health benefits. Array is keeping a close eye on movement and trends in this space, and there's certainly no shortage of reading material or data.
The key to making a private exchange work on an ongoing basis after launch is communication. While this statement may seem obvious, in my experience in an account management role with Array's clients, I have found the need to continuously reiterate the importance of communication.
GetInsured2019-04-11T10:51:15-04:00Friday, December 6, 2013|
We at Array Health are deeply interested in file standardization. While we've got a lot of experience interfacing with our clients using their proprietary file formats, standardization across the industry makes life easier for everyone. If health insurance had its own version of pain remediation, it might just be file standardization.