State-Based Exchange Benefits: Competition Drives Creativity
In the realm of health care, the path to better services and improved outcomes often seems obstructed by procedural hurdles and centralized control. However, a
The Importance of Selecting the Right Vendor for Building a State-Based Health Insurance Exchange
Under the Affordable Care Act (ACA), states have the option of operating their health insurance exchange on the Federally Facilitated Exchange (FFE or healthcare.gov), setting
How Call Automation Increases Health and Human Services Agencies’ Call Center Capacity
In recent years, call centers across the country have undergone a significant transformation, largely due to the integration of call automation, and other evolving technology
Get to Know Robotic Process Automation
In a world seemingly being taken over by new Artificial Intelligence (AI) technologies, where does Robotic Process Automation (RPA) fit in? We sat down with
Happy 14th Birthday to the Affordable Care Act
Saturday, March 23rd, marks the 14th anniversary of the Affordable Care Act (ACA), one of the most significant health policy initiatives in the United States
The Human Touch in a Digital Age: Our Journey with AI Integration
As the CEO of a forward-looking tech company, I've witnessed firsthand the transformative power of technology. Our mission has always been to leverage this power
Record Enrollments in 2024: How COVID Got Us Here
This week, four years ago, marks when the World Health Organization formally declared COVID-19 a pandemic. A period characterized by uncertainty and challenges, the health
The Bipartisan Argument for Establishing a State-Based Exchange
Establishing an exchange is an important step states can take to to reduce federal oversight, create a more streamlined process customized to their residents’ needs,
Elevating Health Care Exchange Support
At GetInsured, we understand the importance of staying ahead of the curve. Our contact center isn't just a support center: it's a strategic asset driving
Special Enrollment Periods Help You Get Covered Throughout the Year
Navigating the health insurance landscape can be challenging, especially when life throws unexpected changes your way. Now that the Open Enrollment period for 2024 is