Should Shopping for Health Insurance Be Like Shopping for Travel?
To answer the question posed in the title: Yes. U.S. consumers have become accustomed to purchasing almost anything online. And when they shop, they expect
May is Mental Health Awareness Month
Did you know that anxiety is the most common mental illness in the United States and it affects approximately 40 million Americans?1 That is more
Where Others Fear to Tread – Insights for Success with Individual Plans Using Private Exchanges
While recent financial news among insurers, such as UnitedHealth Group’s announcements gives some insurers good reason to view the individual health plan market warily, others
4 Ways to Attract and Retain Millennials with a Private Exchange
Millennials share distinct characteristics that make them a particularly difficult group for health insurers. They tend to be digital natives who are unfamiliar with health
11 Must-Have Health Exchange Features for Carriers
When considering setting up an individual exchange, you want a competitive feature set, industrial strength security and unparalleled UX—all for a cost that will help
Lessons Learned on Public Exchanges – Health Insurers Consider Private Exchanges for QHPs [Webinar]
Were you surprised when UnitedHealth Group announced in November 2015 that they are evaluating their continued participation in the public exchange markets in 2017? Probably
Top 10 RFP Requirements Guaranteed To Annoy Vendors
When Jessica Kahn, a GovTech “Top 25 Doers, Dreamers, and Drivers of 2016”, announced the latest strategy in her campaign to improve the delivery of
Engaging Members for Life – Embracing Ecommerce is Key for Independence Blue Cross
Comparison between the audiences at the unveiling of a new pope 2005 and 2013 in St. Peter's Square. In just eight years, mobile technology
Private Exchanges Create Goldmines of Data
Analysts continue to predict steady growth for private exchanges, as we highlighted in our post summarizing several industry thought leaders. One outcome is certain: The
Is Your Product Shelf Bare? Consumers Want More than Just Health Insurance
As health insurers begin to leverage e-commerce principles, tremendous opportunities exist to build out attractive and varied product shelfs. One of the greatest advantages of