For decades, the traditional call center has functioned as the primary conduit between businesses and their customers, providing service by phone to answer questions, resolve issues, and handle complaints. This
On October 10, 2024, the Centers for Medicare and Medicaid Services (CMS) released the proposed Notice of Benefit and Payment Parameters (NBPP) for Plan Year (PY) 2026. The comment period
Open enrollment is a pivotal period for both consumers and insurers. It’s the time when individuals can enroll, renew, or change their health insurance plans for the upcoming year. Given
When it comes to Affordable Care Act health insurance plans and Medicaid, accurate and timely eligibility results are critical. With over a decade of experience providing state-based exchange (SBE) solutions,
The 2025 health insurance Open Enrollment Period starts in just a few weeks, offering an important opportunity for both existing and new consumers to secure coverage. It's worth noting that
As the cornerstone of a successful health insurance exchange, carriers require a streamlined process and a user-friendly platform to easily help customers find and enroll in the plans that best
As states contemplate the transition from Healthcare.gov to state-based health insurance exchanges (SBEs), the importance of thoughtful and strategic branding cannot be overstated. Branding is not merely about creating a
Recent news has highlighted that a small number of rogue insurance agents and brokers have manipulated consumers' Affordable Care Act plans without their approval. While most agents and brokers work
The Kaiser Family Foundation (KFF) has recently analyzed the proposed premium rates for the Affordable Care Act (ACA) Marketplace in 2025, revealing a median increase of approximately 7%. While this
At GetInsured, we are dedicated to partnering with our state clients to make health insurance accessible to all eligible Americans through innovative technology. Our SaaS-based platform has revolutionized the public