State-based exchanges (SBEs) have emerged as an indispensable tool for helping states tailor health insurance marketplaces to their unique populations, offering flexibility in outreach, enrollment, and regulatory adaptation. While both
At GetInsured, our commitment to helping as many people as possible get health care coverage extends beyond technology: it encompasses our empathy and deep understanding of consumers’ needs, preferences, and
Traditional service contracts are generally straightforward: contractors are given a task, a timeline, and a fixed payment upon completion. But in recent years, a more dynamic approach has emerged –
Health insurance exchange (HIX) operations involve many moving pieces: they serve a variety of populations, coordinate with numerous agencies, and must continually adapt to changes in policy and public health
As digital technologies advance, health insurance exchanges are increasingly moving away from on-premises infrastructures and adopting cloud computing practices, presenting agencies with an important choice: implement a hybrid solution –
At GetInsured, we understand that security and privacy are the cornerstones of trust. Whether we’re managing sensitive consumer data or ensuring seamless system performance, our approach is grounded in rigorous
Many individuals and families experience numerous changes in health insurance program eligibility over the course of their lives, qualifying for Medicaid or the Children’s Health Insurance Program (CHIP) during some
Our AI journey began with a groundbreaking launch of an Interactive Virtual Assistant (IVA) in partnership with Nevada Health Link, setting a new standard for consumer engagement in the state-based
Clear and timely notices and communications from health insurance exchanges play a crucial role in helping consumers maintain their health coverage and stay informed about critical updates. For many individuals
For decades, the traditional call center has functioned as the primary conduit between businesses and their customers, providing service by phone to answer questions, resolve issues, and handle complaints. This