Safeguarding Trust: Our Approach to Security and Privacy at GetInsured
At GetInsured, we understand that security and privacy are the cornerstones of trust. Whether we’re managing sensitive consumer data or ensuring seamless system performance, our
The Evolution of Account Transfers: Strengthening Medicaid and Marketplace Integration for the Future
Many individuals and families experience numerous changes in health insurance program eligibility over the course of their lives, qualifying for Medicaid or the Children’s Health
From Nevada to Georgia: How Our AI Tools Are Driving Innovation in State-Based Exchanges
Our AI journey began with a groundbreaking launch of an Interactive Virtual Assistant (IVA) in partnership with Nevada Health Link, setting a new standard for
The Building Blocks of Outstanding Customer Service: Empowering Representatives
A look at the skills and traits that make top-performing agents, from empathy to active listening, and other best practices at GetInsured. As an
The GetInsured Solution Enables States to Seamlessly Deliver Timely Health Insurance Notifications
Clear and timely notices and communications from health insurance exchanges play a crucial role in helping consumers maintain their health coverage and stay informed about
From Call Centers to Contact Centers: The Evolution of Consumer Assistance
For decades, the traditional call center has functioned as the primary conduit between businesses and their customers, providing service by phone to answer questions, resolve
Understanding the Uninsured Rate in the United States
In the U.S. health care system, health insurance provides better access to medical care, preventive services, and offers financial protection. Despite historic health insurance enrollment
The Latest Updates to Affordable Care Act Enhanced Subsidies: What You Need to Know
The Affordable Care Act (ACA) has been a cornerstone of the American health care system since its implementation, aimed at increasing access to affordable health
GetInsured Policy Brief: Notice of Benefit and Payment Parameters (NBPP) Plan Year 2026
On October 10, 2024, the Centers for Medicare and Medicaid Services (CMS) released the proposed Notice of Benefit and Payment Parameters (NBPP) for Plan Year
The Importance of Marketing to Consumers Before, During, and After the Health Insurance Open Enrollment Period
Open enrollment is a pivotal period for both consumers and insurers. It’s the time when individuals can enroll, renew, or change their health insurance plans