GetInsured is a market leader deploying SaaS technology to enroll Americans in health insurance. Below is a look at some of the benefits of leveraging SaaS technology to bridge gaps in government health care IT.

Product Based, Not Project Based

  • One common technology platform   
  • A common cloud hosting infrastructure 
  • A core solution with a set of common base system capabilities/user flows/system functions/features that are offered and needed by everyone 
  • A robust product roadmap that advances the core solution each year for the benefit of all customers 
  • Shared features enable each client to benefit from other clients’ experiences 
  • Leverage with common development and test effort across all customers, increased agility and stability 
  • Modern stack 
  • Keeps pace with technology evolution 
  • Standards based APIs for easy integration with external systems

Strong Support and SLAs

  • A base set of SLAs for all clients, with an ability for each client to have specific SLAs depending on their unique client needs 
  • Dedicated technical support tailored to each client 
  • Strong privacy and security 
  • Uncompromising data privacy and security conforming to best practices and compliance requirements 
  • Clean separation of data in keeping with compliance standards 

Simple Customization

  • The ability for each client to make choices through configuration for optional system features 
  • A common set of business rules and validations with an ability for each client to make choices such as what rules to apply, what thresholds/limits to use, which programs the rules apply to
  • Choices available to clients on the look and feel of the user interface solution, notifications and text on the notifications
  • The flexibility for each client to also do their own analytics and reporting beyond the common reports that are made available to all clients 
  • Clients can request and implement features that may be unique to them 
  • A set of optional services available to clients such as integrated call center/customer support services, business process outsourcing, human centered design, agile coaching and transition services 

The Most Up-To-Date System, Always

  • Periodic software releases to comply with common new federal rules, federal reporting, changing or new data exchange standards 
  • A common platform for clients to report issues (tickets) through resolution 
  • A common facilitated collaboration platform for clients to share ideas and identify product improvements and enhancements 
  • Evergreen warranty for fixing bugs, including security patches 

Winning Solution 

  • Clients benefit from:
    • Shared costs
    • Shared development and testing results in improved quality 
    • The experiences of other customers 
  • Customized branding, messaging, and features where needed 

Get in touch

Want to learn how an SBM can specifically help your state, as well as estimate your savings? Email GetInsured’s Business Development at hello@getinsured.com.